Here at Fenix Solutions we offer Hosted Telephone Systems for businesses in Northern Ireland. These are also called Hosted PBX or Cloud Phone Systems, and they are quickly replacing the standard telephone systems, often referred to as on-premise systems.

Many companies now offer some version of a Hosted or VOIP based phone system. We believe in partnering with a well known brand, who have invested a lot of their money in delivering high quality and secure network platforms.

Thinking of Moving Your Telephone System to the Cloud - Pick a Trusted Brand

Most businesses in Northern Ireland are now moving their telephone systems to the cloud. If you are thinking about doing the same, then we recommend that you go with a brand name that you know and trust.

LG-Ericsson are that well known brand, and these start of the art systems are installed by our team of full qualified and approved telephone engineers, with many years of experience. In other words a world recognised brand, but with the best local Northern Ireland customer service available, we think makes a winning combination.

If you would like to find out more information, simply give us a call on the number below, for a free, no obligation quote.

The systems that we install is called iPECS cloud, and just below we explain that in more detail.

What is iPECS Cloud?

iPECS Cloud is a hosted telephone system which brings all of the features you know and love from an on-premise phone system and delivers them through the Cloud. This is a complete hosted communications service.

It will provide your business with an easy way to control your fixed and mobile telephones. The phone system that used to sit in your premises, now sits in the "cloud," and is accessed by an easy-to-use web portal.

Our hosted telephone system takes this time consuming task away from your IT team, and now an office administrator can quickly manage and configure the system according to your organisation’s needs.

Why would it suit my business? Because iPECS Cloud is designed to scale it suits all sizes of business whether you are a single home office or multiple locations around the globe.

With on-demand features and same day provisioning you can add users or remove users quickly and easily. With our advanced feature packs you can completely tailor the users experience and provide call centre, Unified Communications, reception console and much more with a simple click.

What does iPECS Cloud deliver?

iPECS Cloud brings your teams together with simple tools for collaboration and communication. On-demand access to features and changing users, means you have the flexibility you need to adapt in the moment to your market. With fully featured handsets and simple web, PC or smartphone interfaces your users will understand the benefits of iPECS Cloud in record time.

Feature Rich Design

  • Auto Attendant
  • Hunt Groups
  • Call Reporting
  • Call Portal
  • Reception Console
  • Skype for Business
  • Pickup Groups
  • Voicemail
  • Voicemail to Email
  • Live Call Recording
  • Conferencing
  • UC Mobile
  • Music on Hold
  • IM
  • Analytics
  • Scheduled Reports
  • Screen Sharing
  • Call Centre
  • Mobile Phone Pairing
  • Call Reporting

Why iPECS Cloud?

Seamless Expandability

iPECS is “future proof” as it is designed to grow with your organisation. Your communications can easily adapt to meet changing needs

In fact, iPECS cloud enables your business to add phone lines, extensions and even connect to mobile devices without facing the hardware restrictions associated with older traditional systems.

Outsourced Maintenance

iPECS cloud is hosted in an off-site location. This drastically reduces system maintenance costs ,as you no longer have to commit time and resources to a dedicate in-house maintenance team.

Additionally your business will experience more uptime because iPECS cloud doesn’t have to be taken offline for maintenance, updating, or repairs.


Whether your team are simply moving around the office, working from home, or even travelling the country, the capacity of your telephone system to provide a flexible communications solution is invaluable.

With this in mind iPECS cloud is designed to allow it users to regardless of your device or location using smartphone, tablet or PC applications. Allowing your team stay connected wherever they are in the world.

Cost Efficiency

iPECS cloud is extremely cost effective for SMEs as it poses fewer expenses in the form of maintenance and downtime often associated with in-house maintenance of legacy systems.

In addition, iPECS Cloud requires minimal infrastructure to purchase or set up as it only uses a simple Internet connection to deliver your telecommunications.

Disaster Recovery

In most cases , the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone system—that is, if you’re still using a legacy system.

High Quality iPECS Handsets

IP 9000 Series

The 9000 series handsets are designed to be simple to install and maintain. The system can be accessed by managers and administrators via the web admin from any remote location. The intuitive user interface helps manage sophisticated feature configuration and easy maintenance routines.


  • 2 lines gray graphic(128×32)
  • 4 programmable  keys with 3 color LED
  • Headset / Speaker phone
  • LLDP-MED / 802.1x security support
  • PoE(802.3af)


  • 2 lines gray graphic(128×32)
  • 4 programmable  keys with 3 color LED
  • Headset / Speaker phone
  • LLDP-MED / 802.1x security support
  • PoE(802.3af)


  • SIP account
  • Phonebook (1,000)
  • SMS (Station only)
  • Intercom
  • Call Log
  • Distinctive Ring

LDP-9000 Series 

The new series of digital phone that has simple and ergonomic design and value added features. LDP-9000 series focus on the user comfortability in design and daily business communication; User friendly design, intuitive and easy to use buttons, comfortable grip as well as high quality full-duplex speaker phone and back light LCD. Ericsson-LG Enterprise offers two models, LDP-9008D for basic usage and LDP-9030D for professional usage.


  • 2 Line LCD
  • 8 Programmable buttons
  • 7 Fixed buttons
  • Wall mountable
  • Enhanced high quality conference call
  • Double Tilting


  • 3 Line LCD with high visibility backlit
  • 3 Soft keys
  • 7 Fixed Buttons
  • More extension handling with optional
  • 30 Programmable Buttons


  • 3 Line LCD with high visibility backlit
  • 3 Soft keys
  • 7 Fixed Buttons
  • More extension handling with optional
  • 30 Programmable Buttons

DECT Phones

Ericsson-LG Enterprises IP DECT handset range provides your team with the full access to the system regardless of your location. Perfect for staff on the move or working in warehouse, workshop or other remote locations.


  • Missed call notification
  • Date and Time synchronization
  • Conference
  • Call Toggle
  • Call Hold
  • Call Waiting
  • Voice message waiting notification
  • Codec Switching


  • VoIP Protocol
  • Multi-line appearance
  • Calling name and number display
  • 3-way calling (conference)
  • Mute
  • Call transfer / Call park