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There are three types of telephone system and these are known as:
On-Premise Phone System
Hosted (Cloud) VOIP PBX Phone System
Hybrid Phone Systems
Just below we explain what these are, and the key differences between them.
On Premise Phone Systems
Hosted Phone Systems
Hybrid Phone Systems
Most businesses are now moving to the Cloud as their preferred option. A "Cloud" system is more flexible and is also the preferred solution for any business with multiple sites.
Businesses that are highly regulated prefer to have an on-premise phone system where they have full control over corporate information and customer data.
For over 30 years, Fenix Solutions has helped Northern Ireland businesses make the best decision for their business type. We work very closely with our suppliers so as we can help your business improve productivity, leverage exceptional customer service and reduce costs.
As we mentioned earlier, most businesses are now taking the opportunity to move to the cloud. We have partnered with Lg Ericsson, who are an award winning telephone company, to bring what we believe to be one of the best Cloud PBX systems on the Northern Ireland market.
These systems are referred to by many different names such as Cloud Phone System, Hosted Phone System, Hosted PBX etc.
The actual telephone switch sits in the "Cloud" and not on the customer's premises. Each office extension has a license associated with it, and these extensions are connected to a switch, with the switch being connected back to the router and modem
A call bundle is then shared among all of the extensions.
We offer three leading brands which are Ericsson-LG, Avaya and Panasonic
Ericsson-LG Enterprise is a global leader in providing business phone systems.
We offer two systems which are called
The EMG80 is perfect for any business with up to 50 extensions
The UCP100 is perfect for larger businesses with more than 50 extensions.
Avaya is a recognised innovator leading of business communications for the digital age.
They have a lot of legacy phone systems in N.Ireland and Fenix are one of the few companies who can still maintain these.
We can also upgrade Avaya systems and we can also program changes for users.
Panasonic has been a market leading business telephone provider for over 25 years.
Fenix maintain many of their legacy traditional phone systems.
We also install the KX-TES824E on-premise phone system, which is a very good affordable choice for a smaller business with up to around 24 extensions.
Fenix Solutions was created in 2006 after a management buyout returning the branch to a local Belfast based company providing telecoms service on an Ireland wide basis. Having formerly been in business for 7 years as the Ireland branch of Kingston Communications (Hull) plc, Fenix staff are amongst the most skilled in the region and provide an entirely professional service from planning through to implementation and maintenance.
Currently supporting a multitude of local companies from single offices and shops up to multi site companies with hundreds of users, Fenix Solutions offer the small company personality with the skills and abilities of the larger company.
Our service is 24/7/365 and we have a dedicated service desk for our customers to log faults, installation calls and queries. We offer a personalised service where our staff are accountable and available at the end of a phone. We know how our customers like to be treated and we never hide behind a call centre.
Fenix Solutions - The No.1 Choice for all your communications
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If you need more information, please feel free to call us on the number below, for a free, no obligation quote.
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