SIP Trunks Explained for NI Businesses

Fenix Solutions are a leading supplier of SIP trunks for businesses in N.Ireland. SIP is a VOIP technology where telephone service providers deliver phone services to customers. 

SIP trunks offer a lower cost alternative to ISDN for voice calls. SIP trunking is also the standard replacement for traditional ISDN. That is great news for businesses in N.Ireland as SIP is a more flexible and affordable option that the older ISDN technology.

What Is SIP Technology?

The old telephone network was called the Public Switched Telephone Network (PSTN) This was a network that consisted of analogue lines and digital lines known as ISDN. All of the big Telecom providers in the UK and NI are now moving away from this dated PSTN network.

They are now moving customers to some form of IP. As such a SIP trunk and a phone system upgrade in the near future is going to be inevitable for those businesses in N.Ireland who have not made the switch to either Hosted or SIP.

SIP trunks are telephone line trunks delivered over IP using the SIP protocol. Using this standard protocol, telecom service (VoIP) providers connect one or more channels to the customer’s PBX.

Phone numbers and DDIs are linked to the SIP trunk. In most cases numbers can be ported to the SIP trunk. If you would like to find out more, then give us a call on the number below.

Benefits of SIP Trunking

It will soon be impossible to order an ISDN line for a business. BT has stated that by 2025 they no longer plan to have any ISDN on their network.

The good news is that there a lot of business benefits in moving to either SIP trunking or a Hosted VOIP telephone system. We have listed those below:

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    Lower Monthly Line Rental – The monthly fee to have a number of lines installed at your office drops significantly with SIP trunks. The monthly line rental is also cheaper than the PSTN network.
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    Lower call charges – There are a lot of SIP trunk providers in NI and competition has driven down call charges significantly. Here at Fenix Solutions we offer some amazing call packages.
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    Your Business Can Move offices and keep the same number – SIP trunks are not bound to a particular location. That means it’s easy to move offices without having to change your stationery or inform your customers. There is no longer any need to pay for forwarding phone calls to the new offices
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    Flexibility – It is easy to add channels to your SIP trunk to cope with increased calls. A simple phone call will allow you to add channels, and often this can be done immediately. Compare that to the delay in having additional lines installed and then having to upgrade your old PBX to handle more lines!
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    Better customer service for your NI Business – As a business you can now offer better customer service by adding both geographical and international numbers. That simply means you can quickly and easily add numbers to your SIP trunk and terminate them on your IP Phone System. It can give your NI based business a local, national or International impression if that is what you want to have. It also allows customers to contact you more easily and cheaper and as such sales will increase.
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    Leverage a modern IP Phone System – Modern IP Phone Systems offer a whole range of Unified Communications solutions. Those are designed to help your business increase productivity, mobility and boost sales. Connecting an IP PBX to SIP trunks is much easier than via the PSTN.
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    Correct number of channels – With SIP trunks, you can easily choose the correct number of channels that you need. Using the older ISDN, businesses had to choose to add either 2 or 30 lines. Now you only add and pay for what you need.

SIP is as you can see the future of Telecoms and they do offer all businesses in Northern Ireland the opportunity to have a more cost effective and efficient type of communications.

Please contact us today if you need any more information or if you need to ask us any questions.