Third Party Maintenance Northern Ireland

Do you offer National, European or Worldwide telecom maintenance support services? If so, do you have a partner in Ireland?

Fenix Solutions are currently partnered with some of the largest telecom support service providers in Europe. We can offer 3rd party back to back maintenance contracts or just callouts as and when required. Fenix understand that there can be security/secrecy concerns even when engineers are fully vetted and security cleared; therefore we can work as your hands on site only, with all configuration and technical knowledge being provided by your company.

We can also offer a complete solution where we can provide parts and labour for your client. While dealing with your clients, our staff will always present themselves as, on behalf of “YOUR” company.

We are very flexible with the options that we offer to our 3rd party customers.

We can offer :

  • 24/7/365 – No machines, always someone there to answer the calls.
  • Secure and fully insured storage, with 24/7/365 access.
  • All Ireland coverage.
  • Back to Back maintenance support services, with guaranteed SLA’s.
  • Retainer option for SLA’s on callout only contracts.
  • Survey/Audit facilities on your behalf.
  • Cabling services throughout Ireland on your behalf.

With an engineering team that have been working together for over 12 years, Fenix Solutions are ideally placed to provide the superb service that your customers demand. Our engineers are manufacturer trained and fully qualified to work on a variety of products. If further training is required for any product within your portfolio we are more than willing to investigate this upon request.

As you would expect with any reputable company we have all the relevant Health and Safety procedures and policies in place. Fenix Solutions Ltd understands the importance of having the correct and adequate insurance in place for the work which we undertake. Copies of all insurance and Health and Safety documentation can be supplied on request.

For further enquiries please contact – 02890 400 400 or email – Service@FenixSolutions.net

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