Call Recording Northern Ireland Businesses

Call Recording Software in Northern IrelandWith call recording in place, business owners and managers can monitor the performance of their business. It also allows them to get real insight into how their employees actually handle the calls. These types of recordings can also be very useful when resolving disputes and complaints.When using this type of […]

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Why Landline is Still Vital to Your Business

7 REASONS LANDLINE IS STILL VITAL TO YOUR BUSINESS  1 Quality Counts A landline provides you with a clear crisp connection, 24 hours a day so you don’t have to worry about constant buzzing, and wondering whether your customer cans you hear you. 2 Dropping calls is dropping sales  Dropping calls to friends and family […]

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Third Party Maintenance Northern Ireland

Do you offer National, European or Worldwide telecom maintenance support services? If so, do you have a partner in Ireland?Fenix Solutions are currently partnered with some of the largest telecom support service providers in Europe. We can offer 3rd party back to back maintenance contracts or just callouts as and when required. Fenix understand that […]

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