Avaya IP Office, is a traditional phone system ideal for small and midsize businesses in Northern Ireland. This system has the capability of delivering big-business capabilities to companies with anywhere from five to 1,000 employees, and can scale to support up to 32 different site locations.

IP Office helps lower long-distance bills, eliminates conference calling fees, keeps mobile employees connected and productive, and helps you handle more calls with fewer people. Its elegant simplicity and ease of use makes IP Office a must-have communications solution for small and medium businesses

Mobile Collaboration

IP Office brings the power and capabilities of a desk based communications system straight to your  Smartphone devices.

Tablet Phone

IP office integrates seamlessly with your tablet device. Allowing you to easily make and receive business calls anywhere.

Video Collaboration

IP Office makes conducting “face-to-face” HD-quality video calls easy anywhere at any time, from your tablet device

Enhanced Desktop

IP Office provides flawless communications whether you’re in the office or working at home. Make calls, see who is available online.

Avaya IP Office 500

IP Office 500 is an award winning system designed specifically for the needs of growing SMEs. It offers a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution

Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

Flexible and Expandable Solution 

IP Office 500 is can support up to 12 expansion modules as well as a combination of up to 384 analog, digital, and IP telephones that can be added quickly and easily allowing your business communications to grow seamlessly.

IP Office 500 also facilitates Analog and SIP trunks, so you can connect your IP Office 500 to virtually any interface you desire.

Proven Reliability and Dependable Security 

IP Office 500 is an extremely reliable system as unlike many other similar systems it doesn’t feature moving parts such as hard drives or fans, which have a tendancy to fail or cause the unit to overheat.

IP Office 500 also features a proprietary OS, making it less vulnerable to intrusions or hacking than other products based on standard operating systems.

Resilience Built-In 

For businesses who operate from multiple locations, IP Office 500 delivers continuous operation across sites without the need for redundant hardware.

In the event of a power outage or switch failure, users can automatically failover to another location’s switch, retaining full communications capabilities and securing business continuity.

Tailored Business Applications 

IP Office 500 incorporates a wide range of applications to enhance and tailor your communications solution to the specific needs of your business.

Whether your business needs proactive appointment reminders, call accounting, or customized phone applications, Fenix has a highly trained technical team that can provide solutions that are fully tested and“Avaya Compliant”

Why IP Office?

Workforce Flexibility 

Avaya constantly strive to bring talented individuals together to form exceptional teams. That’s why the IP Office platform is designed to deliver what matters most to its end users: accessibility, responsiveness and of course productivity. Taking collaboration to the next level.

IP Office is designed to integrate simply and easily with most popular smart phone and tablet devices, allowing your employees to access the power and capabilities of a desk based communication system no matter where they are located.

Feature Rich Design 

IP Office is jam packed with rich collaboration features. Amazing features such as two 64-party conference bridges that keep people talking and can reduce service provider fees. IP Office also includes call recording and automatic call distribution (ACD). SIP trunking that can lower your monthly calling bills. Built-in video softphone, Smartphone, tablet and desktop applications. As you can see that is some next level collaboration.

Easy Integration

IP Office is designed to work seamlessly with your existing business applications such as SalesForce, Outlook and Microsoft Lync. That way all of your desktop communications can work together in harmony.

IP Office is also compatible with hundreds of third-party Avaya-certified apps. Click to dial, check colleagues’ presence, sync with contacts and calendars within your favourite desktop app are just a few ways IP Office could transform the way your business operates.

Future Proof Solution 

Avaya IP Office is a smart investment for growing businesses as it incorporates a single, modular solution that grows you’re your business; simply and cost-effectively.

Additional features and capacity can be simply added as they are needed, protecting your initial investment while delivering seamless communications.

Download Avaya IP Office 500 Brochure

Avaya Handsets 

Avaya IP Office 1608 IP Handset

Also for users with basic communication needs, the 1608 supports eight line appearances/feature keys with dual LEDs. It includes several fixed feature keys for common tasks, including conference, transfer, drop, hold and mute. In addition, it features a two-way speakerphone, a headset jack and an extra 10/100 Ethernet port for a co-located laptop or PC.

Avaya IP Office 1616 IP Handset

With support for 16 line appearances, bridged appearances, or feature keys, the 1616 model is designed for users who monitor their own extensions in addition to other lines. It features a back lit display on a separately adjustable hinge, and like the 1608, it provides a headset jack and an extra 10/100 Ethernet port

Digital Handsets

Avaya IP Office 1403 digital Handset

Designed for visitors and other occasional users, this phone provides a simple, familiar interface. It is ideal for common locations of office phone systems, including stockrooms, lobbies, or drop-in desks. The 1403 is compatible with the Avaya IP Office™ Platform only.

Avaya IP Office 1408 digital Handset

Designed for cubicle workers, sales staff, and other users with relatively simple telephone needs, the 1408 office phone system delivers a straightforward, productivity enhancing interface.

Avaya IP Office 1418 digital Handset

This deskphone is designed for receptionists, assistants, managers and other navigator users—people who answer incoming calls, transfer customers, and monitor several lines throughout a typical day. This phone provides the most one-touch line/feature/speed-dial buttons, improving productivity and eliminating the need to scroll through on-screen lists.

DECT Phones

Avaya IP Office 3720 DECT Handset

Ideal for both office and industrial environments, the 3720 DECT handset delivers high-security, high-quality voice communications over a dedicated, encrypted wireless network. 

  • 20+ Hours of talk time
  • PBX Features- Hold, conferencing and messaging
  • Backlit Keypad
  • Large Colour Display
  • Text Messaging
  • Liquid & Dust Protected

Avaya IP Office 3739 DECT Handset

The Avaya 3749 IP DECT phone is designed for workers in environments where a health and safety is of paramount importance safe (i.e., chemical plants, mills) or an alarm button and sensors for man-down or no movement alarm are needed.

  • Bluetooth Headset Interface
  • Colour Display 
  • Push-to-talk
  • Up to 10 hours talk time

Avaya IP Office 3745 DECT Handset

The 3745 IP DECT Handset is designed to meet the needs of workers in tough environments that need an extremely shock-resistant and scratch proof phone.

  • Liquid & Dust protected
  • Shock protection from up to 2 meters
  • square-o
    Operates in temperatures from -10°C to +55°C.
  • 19 Built In Languages
  • Colour Display
  • square-o
    Bluetooth Handset Interface