Reasons To Choose Fenix Solutions


Are you a a business who is considering your telecom business needs? We have listed below the reasons to choose Fenix Solutions as your telephone or communications provider.

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Reason 1 - Proven to Save Businesses Money

  • One of our main aims is to try and save your business money on the costs of your communications where that is possible. However, we never compromise on the quality of your business communications. 
  • We always offer the best service at the best price that we can. The most important thing is that your business has a reliable and consistent service that works effectively all of the time.
  • There are a lot of telephone companies and providers in Northern Ireland (You know how many phone calls you get every week from them)
  • We will always plan the best solution for your business, and where possible offer your business different options for your consideration.
  • We then price those as competitively as we can, and in many cases, we can save your business money.

Reason 2 - A Dedicated Account Manager

  • Here at Fenix Solutions we believe it is important for businesses to have a single point of contact for any enquiries.
  •  That is why we have a personal account manager for each account. So from the initial first meeting we have one person that will look after your needs. You can contact that person directly by phone or email should you have any queries.
  • Many of our competitors use complex automated call centre options leaving their clients frustrated when trying to make contact.
  • At Fenix Solutions, we pride ourselves on client satisfaction. Just one local phone call and you will be speaking directly with our service or billing team, with no queues and no excuses.

Reason 3 - After Sales Local Support

  • This is what makes Fenix Solutions different to most other telephony companies in Northern Ireland. We have a team of fully accredited and highly trained engineers, who install and maintain all of our products and services.
  • We don't just leave it there. Your business can also be assured of exceptional and continuous support. You will join the hundreds of clients who already experience our service and enjoy peace of mind-year after year.

Reason 4 - Helping Northern Ireland Companies Since 1988

  • The Fenix Solutions team have hundreds of years of experience between them. We have been trading since 1988 so a lot of experience in the background. We have also added team members with expertise in mobile, IT and other advanced communication solotions.
  • Fenix Solutions are now part of b4b Group, and as a result, we now have a larger portfolio of products and services. We also have their expertise in IT and the wider Telecoms portfolio. This group work with many of the world class suppliers such as Microsoft, Aruba, Samsung, LG-Ericsson and many more.
  • In summary we have a very experienced team ready to help your business make the best decision for all your communication needs.

Reason 5 - Hosted Cloud & VOIP Experts

  • Fenix Solutions are one of the few companies in Northern Ireland who can offer both Hosted Cloud phone systems and traditional "on-premise" phone systems.
  • Many Northern Ireland businesses are moving their communications to the Cloud. We work with world class partners to deliver a high grade service for Hosted PBX and other VoIP related services. We also offer full support and training for all of these systems.
  • We are an Avaya Accredited Partner , an LG-Ericsson Accredited Partner and have the full support of the leading world telephone systems manufacturers. With this huge resource available to us, you are in the safest possible hands.
  • We are also one of the few companies who can offer telephone system maintenance.

Reason 6 - Individual Tailored Friendly Service

  • If you wish to find out more about any of our services, then simply give us a call and we will arrange for an account manager to visit your premises. All our account managers are regularly trained on the wide range of business communication options.
  • They will be able to discuss the specific needs of your business. Your account manager will evaluate your ideas, and based on their experience, may make suggestions you had not considered. That can save you you hours of frustration and confusion.
  • You will then be provided with a detailed proposal clearly defining your options. We then leave the decision to you, but we will not constantly chase and annoy you. Our objective is to get your buisness because you trust that we can deliver the best offer.

Reason 7 - Everything Under One Roof

  • When you place your order with us you can relax, because we will manage your entire project from start to finish. 
  • You will be working with a company whose engineers are constantly re-trained to ensure that you get the very best possible service. We do whatever it takes to minimise any disruption to your business.
  • Along with our engineering department, we also have a local customer service team and a local billing team. We provide your business with a simple, easy to understand bill. We can be contacted with one simple local phone call.

Over the years, we have built up a broad base of valued customers through hard work, and an emphasis on customer care above all else. We have grown our business by taking care of our customers and offering them great value for money.

If you prefer to contact our company by email, then please visit our contact page by clicking here.